Six Sigma and Beyond: Foundations of Excellent Performance, Volume I, Volumen1CRC Press, 2001 M09 26 - 416 páginas Cost reduction productivity improvement customer retention enhanced bottom line these are the promises of six sigma quality management. But what is six sigma? What are the secrets to six sigma success? By implementing the six sigma philosophy you can save millions of dollars in annual cost savings and product quality improvements. Six Sigma |
Contenido
Introduction | 3 |
Chapter 1 The Foundations of Any Quality System | 9 |
Chapter 2 Six Sigma Overview | 69 |
Chapter 3 Gearing Up and Adapting Six Sigma in Your Organization | 113 |
Teams | 133 |
Chapter 4 A General Overview | 135 |
Chapter 5 The Changing Workplace | 143 |
Chapter 6 Communicating Communication | 177 |
Selected Tools and Methodologies as Used in a Team Environment | 297 |
Epilogue | 311 |
Appendix A | 313 |
Appendix B | 317 |
Appendix C | 333 |
Appendix D | 335 |
Glossary | 343 |
361 | |
Chapter 7 Team Development | 199 |
Chapter 8 Implementation | 221 |
Chapter 9 Team Improvement | 251 |
Chapter 10 General Issues | 259 |
369 | |
Back cover | 387 |
Otras ediciones - Ver todas
Six Sigma and Beyond: Foundations of Excellent Performance, Volume I, Volumen1 D.H. Stamatis Vista previa limitada - 2001 |
Six Sigma and Beyond: Foundations of Excellent Performance, Volume I D.H. Stamatis Sin vista previa disponible - 2001 |
Six Sigma and Beyond: Foundations of Excellent Performance, Volume I D.H. Stamatis Sin vista previa disponible - 2001 |
Términos y frases comunes
accept achieve action activities analysis and/or applicable approach appropriate become behavior belt cause characteristics chart collection commitment communication concept concern continual create decision defects define determine direction discussion effect effort employees environment establish evaluate example expectations experience Explain facilitator fact feel Figure focus function give given goals ideas identify implementation important improvement individual influence involved issues leader leadership learning listening means measures meeting methodology methods objectives operations opportunity organization output participation performance person problem questions recognize relationship requirements responsibility role sample selected shared situation six sigma skills solutions solving specific stage standards statistical steps style success Table task team members term things typical understand variables